Reference

What You Agree To When You Use playgdcity

These terms govern your account, your activity in our lobby, and how we handle transactions through PayPal, Venmo, and Play+. Access depends on state law and is available only where local law permits — read this before you open an account.

US-eligible states onlyPayPal, Venmo, Play+ coveredAccount wallet rules includedSubject to state lawEffective upon account creation
playgdcity What You Agree To When You Use playgdcity
HOW WE PROTECT YOU

Account Security and Data Handling Under These Terms

These terms work alongside our privacy and security practices to define exactly what we collect, how long we keep it, and who can request a change.

Data Retention

We retain account and transaction data for the period required by applicable state regulations. You may request a summary of what we hold by contacting support through your account dashboard.

Cookie Policy

We use session and analytics cookies to keep your account wallet state stable across pages. You can manage cookie preferences in your browser, though some account features require session cookies to function.

Account Security

Your account is protected by password authentication and, where enabled, two-step verification. These terms require you to keep your login credentials private — shared access violates the agreement.

Requesting Changes

To dispute a term's application to your account or request a data correction, contact us via live chat or email. We document every request and respond within the timeframe set by your state's applicable rules.

TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Live Chat

Open the chat widget in your account dashboard to ask a specific question about how a term applies to your wallet or transaction history.

Email Support

Send detailed terms questions to our support address found in your account settings. We respond in writing so you have a clear record of any clarification.

Account Help Center

Our help center covers common terms topics — PayPal withdrawal conditions, Play+ eligibility, and account suspension procedures — with step-by-step context.

Common Questions About playgdcity Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and state eligibility. If yours isn't covered here, live chat in your account dashboard is the fastest path to a straight answer.

No. Access to our platform depends on state law. These terms apply only in states where online gaming is permitted under local law. Check your state's rules before registering.

We email you when terms are updated and post the revised version here. If you keep using your account after the effective date, that counts as acceptance. You can always close your account if you disagree.

Yes. Deposits and withdrawals via PayPal, Venmo, or Play+ are governed by our terms alongside each provider's own user agreement. Both sets of rules apply to your transaction.

Yes. Contact support through live chat or the email address in your account settings. We'll provide a summary of your account and transaction data within the timeframe state rules require.

Using someone else's payment method, sharing account credentials, or attempting to access the platform from an ineligible state are the most common violations that can trigger a suspension review.

Reach out via live chat and explain the specific term and transaction in question. We log every dispute and reply in writing so the outcome is documented for your records.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.